Orders & Cancellations
How do I apply promo/discount codes?
We love giving back to our community with exclusive discounts! Here’s how you can apply a promo or discount code at checkout:. Add the desired product(s) to your cart. Proceed to the checkout page. Locate the “Discount Code” or “Promo Code” field on
What is your cancellation policy?
We understand that plans can change! If you need to cancel your order, please review our guidelines below:. You may request a cancellation within 36 hours of placing your order. To do so, please contact our support team immediately at support@clenzy.
Can I edit or add anything to my order?
We totally get it — sometimes you want to make a quick change after placing an order. Unfortunately, our system does not allow direct edits to an order once it has been placed. This includes adding or removing items, changing quantities, or swapping
How do I cancel my order?
If you need to cancel your order, we're here to help! Please follow the steps below:. Email us as soon as possible at [email protected] with your order number and the subject line: “Cancel My Order.”. We process orders within 36 hours, so cancellatio