Clenzy logo
Clenzy logo

All articles

Can I edit or add anything to my order?Updated 2 months ago

We totally get it — sometimes you want to make a quick change after placing an order. 

Unfortunately, our system does not allow direct edits to an order once it has been placed. This includes adding or removing items, changing quantities, or swapping products.

The Solution: Cancel & Reorder

If you need to make changes, the best and fastest way to ensure you get what you need is to:

  1. Contact us immediately at [email protected] to request a cancellation.

  2. Once the original order is cancelled, you can place a new order with the correct items.

📝 Tip: For fastest help, please include “Urgent – Order Edit” in your subject line.

If your order has already shipped, you can still return it within 30 days of delivery under our return policy.

Was this article helpful?
Yes
No